+ Field Services Technician - Austin, Houston or San Antonio, TX

Freedom Solar is the longest-running and largest solar installer of Texas. Founded in Austin in 2007, Freedom Solar now serves every corner of Texas. Our reputation in both residential and commercial solar is based on our dedication to quality and service.

Purpose: We are seeking a Field Service Technician to join our team in either Austin, Houston, or San Antonio, TX. The Field Service Tech will be responsible for troubleshooting, diagnosing, and repairing Residential and Commercial Photovoltaic, Storage, and Off-Grid systems. This role will report to the Operations and Maintenance (O&M) Manager. Duties include but is not limited to:

Job Functions:

  • Responds to services calls from dispatch on behalf of customers with solar system issues

  • Troubleshoots, diagnoses, and repairs Solar, Storage, and Off-Grid systems

  • May get on roofs to physically remove, replace or repair solar panels

  • Communicates findings and follow procedures set out by Project Managers and O&M Manager

  • Completes necessary paperwork, timekeeping, and inventory processing for all service calls

  • Collects payment for services rendered and potentially upsells customers in the field

  • Complete jobs disposition form after every service call

  • Assist with other duties as assigned by the O&M Manager

Required Qualifications/Experience:

  • 1-2 years of high-volume service/field technical experience required; solar industry experience strongly preferred

  • Must have a thorough understanding of Residential electrical systems, components, and how to work in a safe manner around residential electrical components

  • Valid Apprentice Electrical License required within 30 days of hire

  • Valid OSHA 10 required within 30 day of hire; (OSHA 30 preferred)

  • Valid Driver’s License required

  • Must be able withstand heights and work outdoors for long periods of time in hot and cool climates

Knowledge, Skills and Abilities

  • Knowledge of local electrical codes

  • Knowledge of residential PV design and components

  • Thorough understanding of residential AC (MicroInverters) and DC (String & Optimizer) PV systems

  • Ability to work alone and with teams in a safe manner

  • Ability to learn new technical skills and diagnostic/troubleshooting processes

  • Knowledge of basic trades: roofing, carpentry, plumbing, and metal framing

  • Ability to read and understand blueprints, wiring schematics, and electrical instructions

  • Ability to make field changes and communicate with Project Manager

  • Ability to test voltages from 10V – 1000VDC / 120V – 480VAC

  • Ability to receive and distribute instructions

  • Ability to drive a branded company truck and trailer in a safe and professional manner

Job Type: Full-Time

Pay Range: $18-$22 per hour depending on experience (some weekends)

Additional Compensation: Bonus potential and opportunities for overtime.

This Job Is: A job for which military-experienced candidates are encouraged to apply.