Achievement in Customer Experience: 2024 Stevie Award Honoree

Freedom Solar is pleased to share that we’ve been named a Bronze Honoree in the 2024 The Stevie® Awards for showcasing exceptional Achievements in Customer Experience. From initial consultation to installation and beyond, we strive to handle every detail of our customer’s solar system with confidence and positivity.

The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development and sales professionals.  The Stevie Awards organizes nine of the world’s leading business awards programs, also including the prestigious American Business Awards® and International Business Awards®.

More than 2,300 nominations from organizations of all sizes and in virtually every industry, in 44 nations and territories, were considered in this year’s competition. Winners were determined by the average scores of more than 200 professionals worldwide on seven specialized judging committees. Entries were considered in more than 90 categories for customer service and contact center achievements, including Contact Center of the Year, Award for Innovation in Customer Service, and Customer Service Department of the Year; more than 60 categories for sales and business development achievements, ranging from Senior Sales Executive of the Year to Sales Training or Business Development Executive of the Year to Sales Department of the Year; and categories to recognize new products, services, and solution providers.

One judge noted, “Freedom Solar Power’s Customer Service achievement is commendable as it demonstrates [a] proactive approach to enhancing customer experience. The alignment of departmental interests, investment in employee training, and adoption of new technologies all contribute to the significant increase in NPS from 34 to 65 within a year, highlighting a commitment to continuous improvement. Furthermore, the emphasis on core values and the company’s reputation for ethical business practices in an industry often plagued by negative stereotypes add further credibility to the achievement.”

Thank you for trusting us! 🙌 Take a look at some of the stories we hear from our customers that make us proud.